What to do when we are Closed

Out of Hours Emergencies

The practice does not provide an emergency out-of-hours service. If you need to see a doctor when the surgery is closed please ring NHS 111, this is a free phone number. Alternatively you can call the surgery and you will be diverted to NHS 111, however you will be charged for the call.

NHS24 –  111

  • This service is for emergencies
  • It should not be used instead of a day time appointment
  • All calls are monitored and will be reviewed by our Doctors
  • Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.

A receptionist in the emergency call centre will answer your call and either:

  • Arrange advice from a doctor or nurse
  • Invite you to attend the centre to be seen by a doctor
  • Arrange a home visit if you are too ill to visit the centre.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.