It is easier and quicker to book appointments and request repeat prescriptions via our online service. Simply log in and select an option.
Can another healthcare professional help?
Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.You can even self-refer for some services without seeing your GP.
- Appointments may be made , by telephone or in person
- Please make one appointment for each member of the family who needs to be seen
- We try to keep to time but please be patient if someone before you takes longer than planned
- Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment
- It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice (however this may not always be possible during periods of annual leave or illness).
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 10 minutes late for an appointment you may be asked to re-book.
Emergency Appointments with the Doctor
Some appointments are kept free every day for emergencies. If you ask for an Emergency appointment you will not have a choice of doctor and will be asked to complete an emergency form and you may have to wait some time before you are seen. Children will always be seen urgently if needed. Please telephone as soon as possible for an emergency appointment .
Telephone Appointments with the Doctor
We can offer patients telephone consultations for test results or queries about repeat medication etc. Please book this with the receptionist and the doctor will call you back.
Appointments with the Nurse
Appointments with the Nurse or Healthcare Assistant are booked by the receptionist. Appointment length will vary depending on what you are seeing the nurse for.
Keeping Appointments
If you cannot keep your appointment, please give us 24 hours notice so that we can offer it to another patient. Patients who fail to attend for 3 appointments in a 12 month period run the risk of being removed from the practice list.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.
